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WM 2003; Excel Won't Stay Open

 
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blhansen11
Pocketeer


Joined: 28 Sep 2008
Posts: 1

PostPosted: Sun Sep 28, 2008 2:40 pm    Post subject: WM 2003; Excel Won't Stay Open Reply with quote

I'm running WM 2003; ROM is 1.01.11. Up until a few weeks ago, all applications were running fine. Recently Excel will open when "tapped" but immediately closes. Can one download Excel and reinstall, or does it reside as part of the OS?

I tried doing a ROM update, but I keep getting error code (620, I think). Do you think the ROM is corrupted and needs to be reflashed? If so, do I have to have ActiveSynch? My PC OS is Vista and it uses Mobile Device Center; could that be a problem?

I'm perplexed,
Brian
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ChrisDeHerrera
Site Admin


Joined: 01 Feb 2000
Posts: 7017
Location: Los Angeles, CA, USA

PostPosted: Tue Sep 30, 2008 7:18 pm    Post subject: Reply with quote

Hi,
It could be a problem with the 2003 software. I suggest that you consider a hard reset however you will lose all your data. A hard reset will bring your device back to the factory installed software only.
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