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Virus Scan Keeps Restarting

 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    Pocket PC FAQ Forums Forum Index -> AirScanner Mobile Antivirus
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sdorn
Pocketeer


Joined: 12 Jan 2008
Posts: 1

PostPosted: Sat Jan 12, 2008 3:40 pm    Post subject: Virus Scan Keeps Restarting Reply with quote

I have just installed Airscanner Antivirus and updated the database. When I try a scan the scan runs a few minutes and then restarts again in what appears to be a never-ending loop. How can I prevent the restarts?
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hezahonker
Pocketeer


Joined: 27 Feb 2006
Posts: 14
Location: Connecticut

PostPosted: Sat Jan 12, 2008 4:06 pm    Post subject: Reply with quote

Hi,

Have you made sure that Airscanner is installed to main memory? If so, what device are you using please and what version of Airscanner are you running?
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kafferejsarn
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Joined: 01 Apr 2008
Posts: 2

PostPosted: Tue Apr 01, 2008 11:52 pm    Post subject: Reply with quote

hezahonker wrote:
Hi,

Have you made sure that Airscanner is installed to main memory? If so, what device are you using please and what version of Airscanner are you running?


I have the same problem running on
- HTC touch cruise (Polaris PocketPC)
- WM6 (Windows CE5.2 build: 1623)
- Airscanner Mobile Antivirus V3.0 trial version installed in main memory
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kafferejsarn
Pocketeer


Joined: 01 Apr 2008
Posts: 2

PostPosted: Wed Apr 02, 2008 3:39 am    Post subject: Reply with quote

kafferejsarn wrote:
hezahonker wrote:
Hi,

Have you made sure that Airscanner is installed to main memory? If so, what device are you using please and what version of Airscanner are you running?


I have the same problem running on
- HTC touch cruise (Polaris PocketPC)
- WM6 (Windows CE5.2 build: 1623)
- Airscanner Mobile Antivirus V3.0 trial version installed in main memory


I solved the problem for me by installing the smart phone variant instead of the PocketPC variant even though I have a PocketPC phone...
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