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Unable to restore completely, since some files are in use

 
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PostPosted: Tue Feb 01, 2005 1:13 am    Post subject: Unable to restore completely, since some files are in use Reply with quote

Hi All,

Pls help. First of all, it was strange that while i was performing a soft reset, my XDA IImini(Mobile 03 SE) automatically did a hard reset? Any had the same problem before?

I went home and performed a restore from my PC thro ActiveSync, but towards the end, it prompted that there are 10+ files in used and cannot be overwrite, therefore i had to 'Skip All' the files, resulting an incomplete restore! Can anyone tell me how it should be done without having those errors??

Mny Tks in advance
Chris
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ChrisDeHerrera
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Joined: 01 Feb 2000
Posts: 7017
Location: Los Angeles, CA, USA

PostPosted: Tue Feb 01, 2005 6:48 am    Post subject: Reply with quote

Hi,
Did you perform a soft reset before restoring? This is critical because any programs you have open will also have files open that cannot be restored.
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Guest






PostPosted: Tue Feb 01, 2005 8:05 am    Post subject: Reply with quote

oh yes i did
Chris
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Guest






PostPosted: Wed Feb 02, 2005 1:25 am    Post subject: Reply with quote

can anyone help? tks
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Gerard
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Joined: 01 Sep 2000
Posts: 2346
Location: Vancouver, BC, Canada

PostPosted: Wed Feb 02, 2005 10:17 am    Post subject: Reply with quote

You said it was about 10 files or perhaps more which were incompletely restored, is that correct? Which files, do you know? Were the PIM databases completely restored, as in, are all your contacts and appointments and such in place on the device? Were the skipped files merely installed program related, or user documents? Such thngs can easily be replaced by reinstallation of any program which appears not to be functioning correctly. Or with documents, I'd assume you have copies of anything important on your PC or on a storage card... correct?

In future, consider using a device-based backup tool to make regular (daily, if merited) backups to a storage card. Sprite Backup is great, and some find Sunnysoft Backup to be very good. The native backup program on most PPC models is not likely so reliable, nor will it offer selective backup/restore of just components of the filesystem or databases. iPAQ models since the 3900 series offer a version of Sprite, which should be good. I've personally seen failures to restore using older iPAQ backup, Casio backup, and Dell backup programs, hence my advice. Activesync Backup is often reported in forums to be problematic, far too unreliable for any user who truly depends upon their device data. And of course, you need the PC to make a backup with it, where no other program depends on a connection.
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PostPosted: Wed Feb 02, 2005 6:27 pm    Post subject: Reply with quote

tks very much for ur help!! I guess i will use some 3rd backup app. from now on.

FYI, I have forgotten what files were unable to be restored, but as i remember some are definitely system files.

THANKS
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ChrisDeHerrera
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PostPosted: Thu Feb 03, 2005 12:35 pm    Post subject: Reply with quote

Hi,
If the files were in the Inbox this is something that I've seen before. The system doesn't restore the inbox, it just sets it up to sync again.
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RobieZ
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Joined: 31 May 2007
Posts: 8

PostPosted: Thu May 31, 2007 8:49 pm    Post subject: Unable to restore completely, since some files are in use Reply with quote

I have a similar problem when restoring data into my O2 Xda II. The error read like this:

"Restore could not copy the following file(s) to the device. To correct this error close any programs on your device that may have these files locked and then press Retry. You may choose to skip these files; however, they will not be correctly restored on your device."

The files listed were as follows:

IA_Photo_Contacts
Contacts Database
IA_Photo_Contacts_Group
Appointments Database
\Categories Database
Tasks Database
ArcSoftTodayScreen.dll

When I couldn't understand how to fix this, I skipped restoring the files and did a soft reset to my device so my original settings would appear.

Everything worked fine as I proceeded to Sync my device to restore my Contacts, Calendar, Notes, & Tasks. Unfortunately, when I checked my SMS Inbox, all my previous messages were there but I can neither open or delete them. I also noticed that the envelope icon found on the left column is missing.

How do I restore this properly? Many of these messages contain important info.

I hope you can help. Thanks.
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