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Restore from "Permanent Save"

 
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MartinP
Pocketeer


Joined: 19 Aug 2007
Posts: 3

PostPosted: Sun Aug 19, 2007 8:16 am    Post subject: Restore from "Permanent Save" Reply with quote

I've just lost the contents of my O2 XDAii again, I think because I let the battery run down (I was foolish enough to leave it two days without recharging).

It's been a while since I last ran a backup, so I don't really want to recover from that.

However, I had used the options under Settings/Permanent Save to store Contacts/Appointments/Tasks in "permanent storage".



How do I recover this data?

The last time I had this situation, I just checked the boxes to turn that option back on. Did it restore my data as promised ("checking the boxes below will ... restore contacts and appointments to their original location from storage")? No, it didn't! I guess it overwrote all of my data with the "new" blank data instead (ie completely useless).

I'd really appreciate some help with this.

cheers, Martin
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ChrisDeHerrera
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Joined: 01 Feb 2000
Posts: 7017
Location: Los Angeles, CA, USA

PostPosted: Sun Aug 19, 2007 8:43 pm    Post subject: Reply with quote

Hi,
If the persistent storage was not enabled before the reset, all the data is lost. The only place it is stored is with your PC when you use ActiveSync and sync calendar, contacts, tasks and inbox.
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MartinP
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Joined: 19 Aug 2007
Posts: 3

PostPosted: Sun Aug 19, 2007 11:20 pm    Post subject: Reply with quote

Chris,

thanks for your response.

Yes, I had enabled this option before my recent power loss. Each time the machine booted it reported that it was synchronising with storage.

I'm relieved by your implication that there is a way to retrieve my data, because my experience is that simply re-enabling this option will not recover anything.

What is the process to get my data back?

Many thanks, Martin

PS I do not use Outlook on my PC, so I have not used the sync-with-PC options.
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ChrisDeHerrera
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Joined: 01 Feb 2000
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Location: Los Angeles, CA, USA

PostPosted: Sun Aug 26, 2007 7:24 pm    Post subject: Reply with quote

Hi,
If you tried to restore and it failed, then I do not know where the contacts are. There may have been too many to store them in the flash.
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Chris De Herrera
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MartinP
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Joined: 19 Aug 2007
Posts: 3

PostPosted: Tue Aug 28, 2007 1:54 am    Post subject: Reply with quote

Chris,

after you set the "permanent save" options, the contacts & appointments are synchronised/saved out to the flash each time the machine is reset.

ChrisDeHerrera wrote:
Hi,
If you tried to restore and it failed


After a data loss (eg battery drained) I don't understand what I need to actually do to "try to restore" the data.

If I just re-enable the "permanent save" options then no data is recovered. As I said above, I suspect that it simply overwrites the saved data with the new (empty) contacts & appointments lists, which is hardly "synchronising" (which I take to be a two-way process).


Am I missing some action that I need to take to actually recover the data from "permanent save" after a data loss?

Thanks, Martin

PS the data in question is about 60 contacts & a few dozen appointments, so I'd be surprised if that blew the limits on the flash.
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ChrisDeHerrera
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Joined: 01 Feb 2000
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Location: Los Angeles, CA, USA

PostPosted: Mon Sep 10, 2007 8:32 pm    Post subject: Reply with quote

Hi,
If the permanent save was not "on" before the unit was erased, then the data is gone. If it was on then it should have prompted you to overwrite on reboot. However that's a one time shot.
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Chris De Herrera
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